How to send a parcel

Please make sure that there are no prohibited items in your parcel.
Please pack your items according to the packaging requirements and state the sender’s and recipients addresses
For shipments to Russia: please fill in the parcel card CP 71 and customs declaration form CN23.
Please hand over the parcel and filled-in forms to an officer at your nearest collection point.

Help center: 030 746 83 228
If you are calling from outside of Germany: +49 30 746 83 228